Knickersboxersglory are a fashion hub and online retailer, they offer new lingerie, swimwear, nightwear and loungewear from top brands such as Freya, Fantasie, Panache, Gossard and Berlei with Worldwide delivery across their Magento website, eBay, Etsy and more.
Problem
Knickersboxersglory were looking for way to integrate multiple, high traffic eBay & Amazon stores with their Magento website store. Needing ways to process large amounts of orders on different selling channels quickly, handle courier shipping assignment automatically as well as update their stock as orders are processed, all using a single platform.
Solution
Spark Sales Online implemented an order management solution using Linnworks as a base to help manage their incoming orders across all of their selling channels and automate time consuming processes such as shipping assignment and returns. Handling all technical aspects of the project we setup custom rules, imported their products and connected their store fronts to the new order management system. We supported the company with a comprehensive training schedule and our best practice and support over the setup process and solution launch.
Services rendered
- Amazon Store integration
- eBay store integration
- Etsy integration
- Magento (website) integration
- Royal Mail OBA courier integration
- Parcel2go courier integration
- Shipping automation & custom rules set-up
- Custom invoice design
- Remote training and support over the launch of the system
The benefits to their business have been extensive in the short term; faster order processing, reduction of manual tasks, full integration with Royal Mail courier services, more efficient stock control and listing across their website, Amazon and eBay with ease and accuracy. Knickersboxersglory are now looking forward to scaling the business and taking their the organisation to the next level with an order management system automating the key areas of their business and letting them focus on the business decisions that help them grow.
Quote
“Spark Sales Online have delivered everything that we asked for. Communication has been excellent throughout and I would have no hesitation using them again for future projects.” – Paul, Director
